New Role at Custom Lane

Join our creative community and contribute to our growth and progression as a centre for excellence in design and making.

Role: Volunteer

Organisation: Custom Lane

Location: Leith, Edinburgh

Summary: Custom Lane is a non-profit creative hub, dedicated to the advancement of exceptional design in Scotland for positive social, environmental and economic impact. As a valuable community facility, it provides a collaborative environment where world-class design meets enriching work, gallery and meeting spaces for remarkable people, projects and events.

We delight in welcoming enthusiastic and dedicated individuals to join our community and contribute towards Custom Lane’s growth and progression as a centre for excellence in design.

As a volunteer, you will play an important role in providing front of house support in our gallery and event spaces.  The position involves meeting and communicating with our residents, increasing visitors’ enjoyment and understanding of the exhibitions and events, as well as providing support at the events we run here at Custom Lane.

With access to workspace, facilities, peer support and activities, volunteers become valued members of our creative community.

To express and interest, please contact hello@customlane.co or share your details with us HERE.

Role: Building and Community Manager

Organisation: Custom Lane

Location: Leith, Edinburgh

Summary: Located in the heart of Leith, Custom Lane is a series of creative spaces dedicated to supporting emerging and established designers, makers and creatives in Scotland.  We are seeking a Building and Community Manager to join our team and contribute to Custom Lane’s continued growth and development. The role involves supporting the Directors in overseeing day to day operations across our three buildings in Leith, fostering a vibrant community, and providing a platform for creative collaboration and professional growth.

Qualifications and Skills:

The role calls for a highly adaptive and proactive individual with a passion for community, strong interpersonal skills and robust organisational abilities. An interest in, and knowledge of the design, craft and creative industries is essential and experience in a public-facing management role valued.  As part of a small team tasked with nurturing a larger community, candidates must be flexible and responsive to a variety of tasks, challenges and opportunities.

Proficiency in the following would be of value:

  • Adobe Suite
  • Microsoft Suite
  • Autodesk Suite

Salary:  25-30k

Working Hours:  37.5 hours per week.  Hours may vary depending on programmed activities and events.

Key Responsibilities:

Building Management:

  • Oversee the maintenance, security and cleanliness of the building and ensure that it remains a safe, comfortable and inspiring space for our residents, visitors and hirers.
  • Coordinate necessary building and facility maintenance, repairs, and improvements
  • Ensure the effective operation of hardware, software and building utilities such as heating, power internet and alarm systems.

Community Engagement:

  • Cultivate a supportive and collaborative atmosphere among residents.
  • Manage and oversee community activities.
  • Support in the management and promotion of Custom Lane and partner events.
  • Facilitate connections and collaborations among designers and makers.
  • Act as a representative of Custom Lane to prospective residents, clients, collaborators, and the public.

Studio Community Management:

  • Serve as the primary day-to-day point of contact for residents and landlords.
  • Facilitate resident onboarding and offboarding processes.
  • Foster positive tenant relationships and work to resolve any issues that arise.
  • Support in the promotion of available desks, studios and events to grow our creative community.
  • Welcome visitors to the space, manage telephone and email enquiries and receive deliveries.

Operational Efficiency:

  • Develop and implement operational policies and procedures.

Health and Safety Compliance:

  • Ensure compliance with health and safety regulations.
  • Establish and implement emergency response protocols.
  • Promote a culture of safety and well-being among residents.

To apply, please send your CV and covering letter by email to hello@customlane.co, or by post to Custom Lane, 1 Customs Wharf, Edinburgh, EH6 6AL.

Applications close at 1pm on Wednesday 4th October.